1. Delivery Coverage
All orders placed through our website are delivered within Australia. Delivery services are available exclusively across Australia, and we do not offer shipping to international destinations.
2. Shipping Fees
Orders under 140 € are subject to a flat shipping fee of 5 €.
Orders of 140 € or more qualify for free shipping across Australia.
3. Order Processing
After payment is completed, orders are usually processed within 1–7 business days.
Processing Cut-Off Time:
- Orders placed before 15:30 will be processed on the same business day.
- Orders placed after 15:30 will begin processing on the next business day.
- If a public holiday occurs, processing will commence on the next available business day.
4. Delivery Method & Timeframe
Deliveries are handled by carefully selected logistics partners.
Estimated delivery time is 7–8 business days from the date of dispatch.
5. Pricing Information
All prices displayed on the website include applicable taxes based on Australian requirements.
6. Order Tracking
Once your order has been dispatched, you will receive details that allow you to track the delivery status at any time.
7. Delivery Assurance
If an item is lost or damaged during transit, we will take responsibility and provide either a refund depending on the situation.
8. Contact Details
For enquiries regarding orders or deliveries, please contact us:
Email: deals@nestgethut.com
Phone: +81 (907) 823 29 78
Address: 352 TASHIRO-CHO, HIRADO-SHI, NAGASAKI 859-5527, JAPAN
Business Hours: Monday to Friday, 08:30 – 15:30
